Our Advance Deposit Policy

For the confirmation of your reservation it is necessary to pay 50% of the total amount , and the other 50% at the moment of check-in

Our cancellation policies:

PEAK SEASON Christmas week through New Years (Dec 22- Jan 08 and Easter week April 03 – April 09,(varies each year)
If cancellation notice is received at least 60 days prior to your scheduled arrival day in Peak Season, your deposit will be forfeit, however the amount not refunded can be used towards a future booking. Reservations cancelled within 30 days of arrival day will forfeit full deposit.
Payment due IN FULL at the time the reservation is made, NON-REFUNDABLE HIGH SEASON Jan 09 – April 02 (& April 10- April 30 EXCEPTION EASTER WEEK)
If cancellation notice is received at least 30 days prior to your scheduled arrival day in High Season, your deposit (less US$ 35.00 cancellation fee for each room reservation) will be refunded. Reservations cancelled within 30 days of arrival day will forfeit full deposit.
Payment of 50% due at the time the reservation is made LOW SEASON – May 01st through Dec 14th
If cancellation notice is received at least 15 days prior to your scheduled arrival day in Low Season, your deposit (less US$ 35.00 cancellation fee for each room reservation) will be refunded. Reservations cancelled within 15 days of arrival day will forfeit full deposit.
Payment of 50% due at the time the reservation is made

“No Shows” will forfeit full deposit plus one more night plus taxes.

There are no refunds for late arrivals or early departures. We recommend travel insurance.

Check-In & Check-Out time

Check-In is at 2:00 pm. If your room reserved is available earlier, the hotel will do its best to get you in as soon as possible. If we are unable to check you in early, we are happy to store your belongings in our storage room. In the meantime, you can begin to explore Manuel Antonio or use our facilities and the public areas until your room is ready.

Check-out is at 12md, We also offer the possibility that after your check-out, you can leave your belongings at the reception and enjoy a little more of the hotel s facilities, such as the bar, hot tubes and the swimming pool.